Privacy Policy

1. Introduction

Dream Mohr Media LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dreammohrmedia.com (the "Site") or use our services. By accessing the Site, you agree to the terms of this Privacy Policy.

This policy is governed by the laws of the United States and the State of Tennessee, including the Tennessee Information Protection Act (TIPA). Our services are primarily directed at individuals and organizations within the United States. We do not knowingly target or collect data from individuals in the European Union or United Kingdom in a manner that would trigger GDPR obligations.

2. Information We Collect

We collect the following categories of personal information for the purposes described in Section 3 below:

Identifiers:

• Name and business/organization name
• Email address and phone number
• IP address

Commercial Information:

• Billing address (collected by Stripe during checkout — we do not receive or store full payment card details, only transaction confirmations such as transaction ID, payment status, and billing address)
• Subscription and purchase history
• Calendly scheduling information

Geolocation Data:

• Business location address (for travel fee calculation)
• GPS coordinates when you use the "Use My Location" feature — accessed solely to calculate driving distance from our studio. We do not store your GPS coordinates beyond the duration of your session.

Automatically Collected Information:

• Browser type and version
• Device type and operating system
• Approximate location (derived from IP address)
• Pages visited, time spent, and referring URLs

This information is collected through standard server logs provided by our hosting platform (Vercel). We do not currently use additional analytics services such as Google Analytics.

3. How We Use Your Information

• To provide and maintain our services
• To process payments and manage subscriptions via Stripe
• To calculate travel fees based on your business location
• To schedule consultations via Calendly
• To communicate with you about your account, services, and updates
• To improve our website and services
• To comply with legal obligations

4. Sale and Sharing of Personal Information

We do not sell your personal information. We also do not "share" your personal information (as defined under applicable state privacy laws, including the California Consumer Privacy Act and the Tennessee Information Protection Act) for cross-context behavioral advertising or targeted advertising purposes.

5. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service Providers: Third-party companies that perform services on our behalf under contractual agreements that require them to protect your information, including:

• Stripe — Payment processing (stripe.com/privacy)
• Calendly — Appointment scheduling (calendly.com/privacy)
• Vimeo — Video hosting (vimeo.com/privacy)
• Nominatim / OSRM — We use open-source tools based on OpenStreetMap data (Nominatim for geocoding and OSRM for routing). Your business address is sent temporarily to these services solely for distance calculation and is not stored by us or these services beyond the session.
• Vercel — Website hosting (vercel.com/legal/privacy-policy)

• Legal Requirements: We may disclose your information if required to do so by law, in response to a valid legal request, or to protect the rights, property, or safety of our Company, our users, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our Site before your information becomes subject to a different privacy policy.

6. Sensitive Personal Information

We do not process sensitive personal information (as defined under applicable state privacy laws) without consent, except as strictly necessary for the services you have requested. Temporary GPS location data used for travel fee estimation is collected only with your explicit permission via the "Use My Location" feature and is not stored beyond the session.

7. Payment Information

All payment processing is handled by Stripe. We do not directly collect, store, or have access to your full credit card number, bank account details, or other sensitive financial information. We may receive limited transaction confirmations from Stripe, such as transaction IDs, payment status, and billing address. Stripe's security practices are PCI-DSS compliant.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time by contacting us.

9. Data Security

We implement commercially reasonable security measures to protect your personal information. All data transmitted to our Site is encrypted via SSL/TLS. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Cookies

Our Site may use essential cookies required for basic functionality (such as maintaining session state). We do not currently use advertising, analytics, or tracking cookies. Third-party services embedded on our Site (Stripe, Calendly, Vimeo) may set their own cookies subject to their respective privacy policies.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at ryan@dreammohrmedia.com. We will verify your identity before processing your request, typically via email confirmation to the address associated with your account. We will respond to verified requests within 45 days.

If we deny a request, you may appeal the decision by contacting us at the same email address. We will respond to appeals within 60 days. If your appeal is denied, we will provide information on how to contact the Tennessee Attorney General or other relevant authorities.

12. Tennessee Privacy Rights

If you are a Tennessee resident, you may have rights under the Tennessee Information Protection Act (TIPA), including the right to access, correct, delete, and obtain a copy of your personal information, as well as the right to opt out of the sale of personal information and targeted advertising. As stated above, we do not sell or share your personal information for these purposes.

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale or sharing of your personal information. As stated above, we do not sell or share your personal information.

To submit a request under California law, please contact us at ryan@dreammohrmedia.com.

14. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under the age of 13 (as defined by COPPA) or minors under 18. If you believe we have collected information from a child, please contact us immediately.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised policy. We review this policy at least annually or whenever we add new tools or services.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Dream Mohr Media LLC
Email: ryan@dreammohrmedia.com
Phone: (615) 842-4604

For privacy-related requests, email is the preferred and fastest method of contact.